Last updated: March 2026

The Agency Edit ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you visit theagencyedit.co.uk or contact us through our website.

Please read this policy carefully. By using our website, you acknowledge the practices described here.

1. Who We Are

The data controller responsible for your personal data is:

The Agency Edit
Manchester
Email: info@theagencyedit.co.uk

2. What Data We Collect

We may collect the following personal information when you complete our enquiry form:

  • Full name
  • Email address
  • Mobile number
  • Event date
  • Services you are interested in
  • Any additional information you choose to share in your message

We also collect non-personal technical data automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on the site. This is collected via cookies and analytics tools (see Section 6).

3. How We Use Your Data

We use the information you provide to:

  • Respond to your enquiry and communicate with you about our services
  • Prepare and send quotes or proposals
  • Manage bookings and fulfil contracted work
  • Send relevant updates or follow-up communications (where you have given consent)
  • Improve our website and services using anonymised analytics data

We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

  • Legitimate interests — to respond to enquiries and manage client relationships
  • Contractual necessity — when processing is required to fulfil a booking or agreement
  • Consent — for any optional marketing communications

5. How Long We Retain Your Data

We retain personal data only for as long as necessary:

  • Enquiries that do not lead to a booking — up to 12 months
  • Client records and booking data — up to 6 years (in line with HMRC requirements)

After these periods, data is securely deleted or anonymised.

6. Cookies & Analytics

Our website uses cookies and third-party tools to understand how visitors use our site and to support our marketing activities:

Google Analytics

We use Google Analytics to collect anonymised data about website traffic and user behaviour. Google may transfer this data outside the UK. You can opt out via Google's opt-out tool.

Meta (Facebook) Pixel

We use the Meta Pixel to measure the effectiveness of our advertising and, where applicable, to show relevant ads on Facebook and Instagram. Meta may use this data in accordance with their own Privacy Policy.

Email Marketing

If you opt in to receive marketing communications, your email address may be stored in our email marketing platform. You can unsubscribe at any time using the link provided in any email we send.

You can manage your cookie preferences via your browser settings. Note that disabling certain cookies may affect how the website functions.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify any inaccurate or incomplete data
  • Erase your data (the "right to be forgotten"), where applicable
  • Restrict or object to certain processing activities
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time, without affecting prior processing

To exercise any of these rights, please contact us at info@theagencyedit.co.uk. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites (e.g. Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website is served over HTTPS and access to any stored enquiry data is restricted to authorised personnel only.

10. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
ico.org.uk/make-a-complaint
Tel: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you contact the ICO.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "last updated" date. We encourage you to review this page periodically.